Effective Date: 2025-01-16

1. Introduction

Welcome to Back In Stock Notifier ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our Shopify app (the "App"). By installing and using our App, you agree to the terms of this Privacy Policy.

2. Information We Collect

  • Shop Information: When you install the App, we collect the shop name, shop URL, and contact details.
  • Customer Information: When a customer visits a product page that is out of stock, they can subscribe to be notified when the product is back in stock via email, SMS, or push notifications.
  • Usage Data: We collect data about your interactions with the App to improve performance and user experience.
  • Subscription and Billing Data: While billing is managed by Shopify, we keep records of the subscription ID, plan, and relevant dates for our internal tracking.

3. How We Use Your Information

  • Provide, operate, and improve our App’s features.
  • Offer customer support and respond to inquiries.
  • Enable store owners to allow customers to subscribe to stock alerts.
  • Provide store owners with insights on product demand.
  • Comply with legal obligations and Shopify policies.

4. How We Share Your Information

We do not sell or share your data with third parties except:

  • With Shopify: As required for App functionality.
  • With Service Providers: We do not share your data with third-party tools except when using third-party APIs for integrating email, push, and SMS delivery services.
  • For Legal Compliance: If required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy. We will never use, nor allow any third party to use, the information of subscribers for any purpose other than delivering back-in-stock notifications as per the store owner’s preferences.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your data. Contact us if you wish to exercise these rights.

8. Third-Party Services

Our App operates within the Shopify ecosystem but also integrates with third-party services for email, SMS, and push notification delivery. These integrations are solely for the purpose of providing stock alert notifications to customers. We do not share data with these services beyond what is necessary to facilitate notifications. Any data shared is subject to the respective third-party service provider’s privacy policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [support@backinstocknotifier.com].